Last updated: April, 2020

1. Protecting Your Privacy

This privacy notice applies to any Double Fox Games S.A.S. games , website, application, service or tool (collectively “Services”). We are committed to protecting the privacy of all people who use our services. Being a Colombian company, we comply with Colombia’s Privacy laws Law 1581 de 2012 and Decree 1377 de 2013 (“Privacy Act”) and follow the privacy principles that are a part of the Privacy Act. Additionally, we seek to comply with acts from the United States of America, which are: COPPA, the United State’s Children’s Online Privacy Protection Act, CCPA, the Californian Consumer Protection Act of 2018 and CAN-SPAM, which covers the transmission of commercial email messages with the primary purpose of advertising or promoting a product. For Individuals located in the EU, we also seek to follow the EU General Data Protection Regulation (“GDPR”). For purposes of this Privacy Policy Notice and GDPR, Double Fox is the data Controller with regard to any data we collect from you, unless otherwise specified.

Double Fox S.A.S. (“Double Fox”) provides interactive software products (“Games”) under its “Double Fox” brand name using various online services such as Apple iOS App Store, Apple iOS TV App Store, Google Play Store, Amazon App Store, Amazon Underground App Store, Apple Mac App Store, PlayStation Network, Oculus Rift, Samsung App Store, Steam, Windows PC Store, Windows Phone Store, Xbox Live Arcade, Facebook, Bandcamp and Zazzle.

We own and operate various websites and their subdomains including but not limited to http://doublefoxgames.com/, (our “Sites”) to provide access to information about Double Fox, the Games and Products, message boards, head to head match play or provide technical support to Double Fox customers (collectively, our “Content”).

We are providing this Privacy Policy Notice solely to inform you of our practices and procedures concerning our collection, use and processing of your data, as well as your rights with regard to such data. This policy is not a contract, and your acceptance and approval are only required where we request your consent to collect certain types of data. However, you are are required to comply at all times with the Terms and Conditions (located athttp://doublefoxgames.com/terms-and-conditions.html), and any violation thereof or abuse of our Services, including violations that may impact your privacy rights or the privacy rights of other end users, may lead to the suspension or termination of your access to our Services. .

2. What Personal Information Do We Collect?

Personal information is information that identifies you and that may be used to contact you online or offline. We collect personal information from you on a voluntary basis as described below. Our primary goals in collecting and using information is to create your account, provide Services to you, improve our Services, contact you, conduct research and create reports for internal use and for use with our partners.

Our Sites

While you are browsing our Sites, your computer’s operating system, Internet Protocol (IP) address, access times, browser type and language and referring Web site addresses may be logged automatically. We may use this information to monitor and analyze your use of the Services. In addition, we may ask you to submit and we may process data that is personal to you, including but not limited to your name, profile photo, gender, age or birthday, links to your profiles on social networking websites and other third party sites, user names and e-mail and mail addresses. We may use this information to create a user profile customized to you. We may use your email address to contact you about your experience with our Sites and to notify you about company news and promotions. Your gender and birthday may be used to analyze user trends and target certain promotions. Your mail address may be used if we have merchandise or other physical promotional materials that we want to send to you.

Forums

You may, from time to time, have the ability to post content to a blog, message board, chat room or within our applications or other forums such as our Facebook page (“Forums”). You should be aware that any visitor to the Forums may read anything you post or any information you voluntarily provide on the Forums. For example, any information that you post to a Forum, including your username or other account profile information, will be publicly displayed to all users and viewers of that Forum. Please be aware that we cannot secure any information or statements you personally make available on our public forums, and you provide such information at your own risk. We do not author, edit, endorse, or monitor any Forum. However, we can remove information you have posted if you contact us atinfo@doublefoxgames.com. In the alternative, and if the feature is available on the forum in question, you may also have the option to delete your content directly. Although we cannot ensure that historical versions, such as cached versions of your post made available through search engines, will not be shared or stored by third parties, we will do our best to remove such content from our own application and pages.

iOS and Android Platforms

When you use any of our Games or applications on a mobile platform, we may collect and record certain information such as your unique device ID (persistent / non-persistent), hardware type, media access control (“MAC”) address, international mobile equipment identity (“IMEI”), the version of your operating system (“OS”), your device name, your email address (if you have connected to Facebook or Google+), and your location (based on your Internet Protocol (“IP”) address). This information is useful to us for troubleshooting and helps us understand usage trends. In addition, we create a unique user ID to track your use of our Services. This unique user ID is stored in connection with your profile information to track the Games you are playing, so that we can always make the games you play available to you.

Facebook Connect, Game Center and Google+

You may connect your Double Fox user account to your accounts on the following social networking services “SNS”): Facebook, Google+ and Apple’s Game Center. We may collect and record information through an SNS in accordance with the policies and terms of that SNS. The information we collect when you connect your user account to an SNS may include: (1) your name, (2) your SNS user identification number and/or user name, (3) profile picture or its URL, and (4) the SNS user identification numbers for your friends that are also connected to our Games. If you want us to delete the data we receive from Facebook, Game Center or Google+ about you, please contact us at info@doublefoxgames.com

Invite a Friend

Double Fox may offer you the opportunity to invite your contacts from an SNS (such as your Facebook friends) so that those contacts can be located in our Games and/or you can invite them to join you in playing our Games. Such contact information will be used only for the purpose of sending communications to the addressee. You or the third party may contact us at info@doublefoxgames.com to request the removal of this information from our database to the extent we store any of this information.

Customer Service

We may collect your name, email addresses, postal addresses, and/or telephone calls with names and numbers to return calls when you contact our customer service group. We use that information to contact you about your gaming experience with our Games and notify you about company news and promotions.

Game Data Collection

Whenever you play our Games, we collect data about your interactions with the Game and with the other players inside the Game via server log files. We use this information to help improve your game experience and monitor the performance of the game.

Other Collection

We may also acquire information from you through your access and participation in message boards on the Service, your participation in surveys regarding the Service or your participation in a sweepstakes or contest through the Service.

Cookies

A cookie is a small text file that we transfer to your computer and/or device, to identify a user’s computer/device and to “remember” things about your visit, such as your preferences or a username and password. Information contained in a cookie may be linked to your personal information for purposes such as improving the quality of our Service (e.g., improving a user interface or method of input based on how our end users use our Services), tailoring recommendations to your interests (e.g., personalized ads you want to see, personalized interface or game play), and making the Service easier to use (e.g., including accessibility options or making certain features more prominent). You can disable cookies at any time, although by doing so, you may not be able to access or use all of the features of the Service.

We may feature advertisements served by third parties that deliver cookies to your computer/device so the Content you access and advertisements you see can be tracked. Since the third party advertising companies associate your computer/device with a number, they will be able to recognize your computer/device each time they send you an advertisement. These advertisers may use information about your visits to our Service and third party sites and applications in order to measure advertisement performance and to provide advertisements about goods and services of interest to you. This Policy does not apply to, and we are not responsible for the data collection practices of these third party advertisers, and we encourage you to check their privacy policies (provided below) to learn more about their use of cookies and other technology. You may click on the following link: http://www.networkadvertising.org (or such other URL as may be specified by us from time to time) for information on how to opt-out of the use of cookies for the delivery of more relevant advertising.

Third Party Services

Our services may contain third party tracking tools from our service providers, examples of which include tracking tools from Amazon Mobile Analytics, Google Analytics, Unity Analytics and Appsflyer. Such third parties may use cookies and other software tools in our services to enable them to collect and analyze user information on our behalf. We use this information to: assist us in providing player feedback to improve player experiences in our games and apps, manage crash reports and bug reporting, process payments, and prevent, detect, mitigate and prohibit security breaches and/or fraud. These third parties may have access to information such as your device identifier, MAC address, IMEI, locale (specific location where a given language is spoken), geolocation information, and IP address. We encourage you to review the privacy policies of any other service provider from whom you request services. If you visit a third party website that is linked to our website or Games, you should consult that website’s privacy policy before providing any personal information.
You can opt-out of Google Analytics with this browser add-on tool: https://tools.google.com/dlpage/gaoptout

Ad and Offer Networks

We may feature advertising and offers within our Service. The advertisers may collect and use information about you, such as your Service session activity, advertising identifier, device identifier, MAC address, IMEI, geolocation information and IP address. They may use this information to provide advertisements of interest to you. We encourage you to review the privacy policies of any other service provider from whom you request services. If you visit a third party website that is linked to our website or Games, you should consult that website’s privacy policy before providing any personal information. Our Advertising partners might change from time to time. We encourage you to review this privacy policy in order to learn who they are. In addition, you may see our Games advertised in other services. After clicking on one of these advertisements and installing our Game, you will become a user of our Service. In order to verify the installs, a device identifier may be shared with the advertiser. Subscribe We may use the email address you provide to us at Double Fox.com/subscribe to contact you with newsletters, marketing, or promotional materials. You can easily opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Colombia, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.